Shipping Policy

Shipping Time:

Our products are typically shipped within 2 to 7 business days. However, shipping times may vary for each country. On average, the delivery time ranges from 2 to 7 days.

Shipping Fees:

Shipping fees vary for each country. The fees will be calculated based on the items in your shopping cart and the selected delivery address.

International Shipments:

We ship internationally. International delivery times and fees may vary depending on the country you have selected.

Return and Exchange Policy:

For details on product returns and exchanges, please review our Return Policy

Damaged or Lost Items:

In the event of a damaged or lost item, please contact our customer support team. We will do our best to resolve your issue promptly.

Delays:

In the case of unexpected shipping delays, customers will be notified as soon as possible.

Customs Duties and Other Fees:

Customs duties or other additional fees for international shipments are the responsibility of the customer. These fees are subject to the customs policies of the delivery country.

Address Changes:

If you need to change your delivery address after placing an order, please contact our customer support team.

Contact Information:

For any questions or concerns regarding shipping, you can reach us through our contact page.

Order Tracking

To track your order, we will provide you with a tracking number after your order has been processed. By using this tracking number, you can easily monitor the status of your order and when it will be delivered. This allows you to stay updated on every stage of your order and makes the waiting process more convenient. However, please note that unfortunately, order tracking is not available for every product.

Please Pay Attention!

During shipment, please open and inspect packages that you suspect may have been damaged in the presence of the delivery company representative. If you believe there is any damage to the product, do not accept the delivery without documenting it by creating a report with the delivery company. Once the product is accepted, it is considered that the shipping company has fulfilled its duty.

If the product is damaged: Send the report you prepared to the email address support@linreimjer.com as soon as possible, and inform the situation to support@linreimjer.com. By taking these steps, we will initiate the necessary processes for your package and ensure that the delivery is repeated as soon as possible.

If you briefly explain why you want to return the product in this email, you will assist us in our efforts regarding the product.

This policy document was last updated on 05/20/2024